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*Subject to credit approval. Exclusions apply.Beauty services happen at the Hobbs studio. Online, the same advisors answer by email and phone.
Services are by appointment so you are not waiting between clients.
Foundation, concealer, and cheek color tried in daylight at the studio, then written down so you can reorder the same shades.
A short consult for cleanser, treatment, moisturizer, and sunscreen. We keep the steps to what you will actually use.
Fragrance families on skin, not on a blotter only, so you leave with something you will wear.
Shampoo, conditioner, and treatment picked for your texture, including curly and coily care.
Call (313) 979-4449 or write [email protected]. Tell us your skin, hair, or scent goal and the time that suits you.
Yes for shade matching and routine consults. Walk-in shopping does not need one. Call (313) 979-4449 to hold a time.
A consult is complimentary with a product purchase. If you only want advice, ask when you book and we will say so before you come in.
Yes. Email a photo in natural light and the products you already use. We reply with a short routine and links.
We do. Tell us about reactions before the appointment so we skip acids, fragrance, or dyes that have bothered you.
The health and safety of our clients and beauty advisors is our highest priority. Service hygiene and safety standards follow guidance from federal, state, and local authorities.
Femme Lux follows state licensing requirements for sanitizing. Beauty advisors also deep clean brushes with soap and water in a makeup brush cleaning machine, then disinfect them under UV light.
To reduce the risk of outside contamination, beauty advisors cannot use brushes, tools, or products that a client brings into the studio.
You may buy your own brushes, tools, or products in store and use those during the service.
Do not book or keep a service if you have cold or flu-like symptoms, including cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea, swollen lymph nodes, or exhaustion. The same applies to any other contagious illness, including a skin rash or scabbing, a high temperature, or exposure to someone with cold or flu-like symptoms in the last 5 days.
If you are in a high-risk or vulnerable group, consider waiting before you book.
For waxing, tell your beauty advisor about any condition, medication, allergy, contraindication, procedure, or sensitivity that could affect the service or how your skin reacts. That includes current use of Retin-A, retinol, vitamin A, antibiotics, benzoyl peroxide, or blood pressure medication; a peel or microdermabrasion in the past month; Accutane or eye surgery in the last 6 months; and rosacea or eczema.
A valid credit card is required to hold a reservation. You pay the full service cost, including tax and any gratuity, in the studio with your preferred payment method, and the card hold is released. Gratuity can be added after the service. Booking a reservation means you agree to this payment policy.
If you book more than 48 hours ahead, a $0.00 charge may appear when you book. That charge only confirms the card. 48 hours before the appointment, we place a hold for one third of the service cost. That amount is the late cancellation and no-show fee. The hold is released when you pay in full at the appointment, including tax and any gratuity. If you cancel late or do not arrive, the hold is used for that fee.
If you book less than 48 hours ahead, we place that same one-third hold when you book.
Makeup services
Waxing services
A gift card can be used in the studio when you pay. A personal credit card is still required to book.
Please arrive on time so we can keep the next client’s appointment.
If you are not here within 15 minutes of the booked time, the appointment is cancelled and the no-show fee of one third of the service cost is charged. The card hold for that amount is converted to the fee.
If you need to cancel or reschedule, please do so at least 24 hours in advance so we can offer the time to someone else.
Appointments cancelled or rescheduled less than 24 hours before the start time are charged a cancellation fee of one third of the service cost. The card hold for that amount is converted to the fee.
If you do not arrive, including when you are more than 15 minutes late, the no-show fee of one third of the service cost is charged the same way.
We do not refund a service after it has been provided. The service cost, any gratuity, the appointment hold, no-show fees, and late cancellation fees are not refundable.
Yes. You earn points on the service fee and on any products you buy.
No. Members of the highest FemmeLux Society tier do not receive a complimentary full-face makeup service. See the FemmeLux Society terms for current benefits.
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