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Explore beauty Sign in to see your saved bagThis page explains where your order comes from and what to do if something about a product does not look right. Online orders ship from the Femme Lux studio at 4423 N Grimes St suite 600, Hobbs, NM 88240.
A product should arrive sealed, in its original packaging, and within its use period.
If a seal is broken, packaging is damaged, or a product looks or smells wrong, do not use it. Start a return or email [email protected] with your order number and a photo.
Ingredient lists come from the brand. Product packaging is the final reference, because brands sometimes update formulas.
Need a batch code or the origin of a product? Email [email protected] with the product name and we will check the stock we hold.
Your receipt and invoice are issued by Femme Lux Beauty Supply LLC. The billing details are on the billing page.
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Write to [email protected] and someone from the studio will reply.
AI answers can be wrong. Not medical advice.
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