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About Femme Lux

Report a Vulnerability

If you find a security issue on the Femme Lux website, please tell us privately so we can fix it before it affects customers.

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Report a Vulnerability
  1. 1

    Email us

    Write to [email protected] with “Security report” in the subject line.
  2. 2

    Describe the issue

    Include the page or URL, the steps to reproduce it, and what you expected to happen.
  3. 3

    Add proof

    Screenshots or a short screen recording help us confirm the issue quickly.
  • Access, change, or delete another customer’s data.
  • Place real orders, run payments, or use another person’s account to test.
  • Run tests that slow down or interrupt the site for others.
  • Share the issue publicly before we have had time to fix it.

01What happens next

We will confirm that we received your report, keep you updated while we look into it, and tell you when it is fixed.

02Your own account

If you think someone else used your account, change your password from account settings and contact [email protected] right away.

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Questions? We are listening

Write to [email protected] and someone from the studio will reply.

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